Configure Name.com DNS Settings
Configure MX Records for Email Delivery – Name.com
If your domain’s DNS Manager is hosted with Name.com, follow the below steps to add MX records for your Domain for email delivery.
To manage your MX record:
- Login to your Name.com Account.
- Click on the MY DOMAINS button, located on the top right hand corner.
- Click on the domain name you wish to create an MX record for.
- Click Manage DNS Records, in the DNS column.
- Complete the following fields:
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- Select MX from the Type drop-down menu.
- Leave the Host field blank,
- In the Answer field, enter mx.caribonix.com.cust.a.hostedemail.com.
- Leave TTL as 300 (default)
- In Priority field, enter 10
- Select MX from the Type drop-down menu.
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- Click the blue Add Record button.
Note: The instructions provided above may vary slightly. The dot(.) at the end of the MX record is optional. This depends on your domain DNS provider. We recommend you to go through your DNS provider’s support documentation for the exact method to add the MX entries.
You have successfully added MX records for your Name.com hosted domain. You can check the MX records with the third party tool www.mxtoolbox.com.
Note: This update may take from a few minutes or up to 72 hours to take effect (depending on your domain name registrar). After some time, you can check the MX records with www.mxtoolbox.com
Important Points:
- Ensure that you have deleted all the MX records related to your previous email provider. Any other existing MX record will conflict with Caribonix Mail, affect email delivery and result in permanent loss of emails delivered.
- The MX Caribonix that should be returned when you check in www.mxtoolbox.com should be
- mx.caribonix.com.cust.a.hostedemail.com