Configure Shopify DNS Settings
Configure MX Records for Email Delivery – Shopify
If your domain’s DNS Manager is hosted with Shopify, follow the below steps to add MX records for your Domain for email delivery.
To manage your MX record:
- Login to your Shopify Account.
- Go to Online Store and select the Domains option.
- In the Shopify-managed domains section, click the name of the domain that you want to edit.
- Click DNS Settings
- Click Add custom record, and select MX record from the dropdown.
- Complete the following fields:
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- In the Name field, enter @ to denote the default domain for email delivery.
- In the Points to field, enter mx.caribonix.com.cust.a.hostedemail.com.
- In Priority field, enter 10
-
- Click Confirm.
Note: The instructions provided above may vary slightly. The dot(.) at the end of the MX record is optional. This depends on your domain DNS provider. We recommend you to go through your DNS provider’s support documentation for the exact method to add the MX entries.
You have successfully added MX records for your Shopify hosted domain. You can check the MX records with the third party tool www.mxtoolbox.com.
Note: This update may take from a few minutes or up to 72 hours to take effect (depending on your domain name registrar). After some time, you can check the MX records with www.mxtoolbox.com
Important Points:
- Ensure that you have deleted all the MX records related to your previous email provider. Any other existing MX record will conflict with Caribonix Mail, affect email delivery and result in permanent loss of emails delivered.
- The MX Caribonix that should be returned when you check in www.mxtoolbox.com should be
- mx.caribonix.com.cust.a.hostedemail.com